From Trial Order to Long-Term Cooperation: A Successful Abrasives Supply Case in Brazil

In the global abrasives market, consistent quality and reliable supply are the key factors customers value most. At Henan Superior Abrasives, we are proud to share a recent success story with a Brazilian customer that perfectly demonstrates our commitment to product quality and long-term partnerships.

Customer Overview

Our customer, Mr.Lucas Almeida, represents NovaTech Industrial Solutions, a Brazilian company that is expanding into industrial abrasive applications. While entering a new supply chain, the customer emphasized two critical requirements:

• Stable and consistent quality across all future orders
• A supplier capable of supporting large-volume demand, potentially tons per month

Initial Inquiry & Product Testing

To evaluate our quality, the customer requested a trial order with the following specifications:

• 2 kg Green Silicon Carbide F280
• 2 kg Black Silicon Carbide F280
• 1 kg White Aluminum Oxide (White Fused Alumina) F280

These materials are widely used in industrial grinding, polishing, and refractory applications, where grain size accuracy and chemical purity directly impact results.

Our sales team provided detailed technical specifications, confirmed production standards, and explained our rigorous quality control system to ensure that every batch of products meets the same FEPA standard specifications.

Quality Approval & Order Confirmation

After testing the samples, the customer confirmed that our abrasives met his expectations in terms of:

• Particle size consistency
• Cutting performance
• Material purity
• Batch-to-batch stability

As a result, the customer successfully placed an order and expressed clear intentions to move toward container-level purchases (≈20 tons per shipment) for future cooperation.

Customer Feedback

This feedback strongly reinforces our belief that quality consistency builds trust, and trust leads to sustainable business.

Why Customers Choose Henan Superior Abrasives

• Stable supply capacity for bulk orders
• Strict quality control for every production batch
• Full range of abrasives: Silicon Carbide, Fused Alumina, Boron Carbide
• Export experience serving customers in South America, Europe, Asia, and the Middle East

Whether for trial quantities or full container orders, we treat every customer with the same level of professionalism and responsibility.